AMX RMS CODECRAFTER Informações Técnicas descarregar pdf (Página 51)

Device Monitoring Framework

RMS Administrator’s Guide

Status Types

The RMS application supports the following status types for device monitoring:

"Help Request", "Maintenance Request", "Room Communication Error",

"Control System Error", "Network Error", "Security", and "Equipment Usage."

While there are no firm rules for what these status types mean and how they are

used, AMX provides the following description of each status type and

recommends that your usage is consistent with these descriptions.

Status Types

Help Request A user generated help request such as a help button on

the touch panel.

Maintenance Request A user or monitored equipment generated maintenance

request. Maintenance issues would include items that

require a technician to visit the room.

Room Communication Error A loss of communication between the room and the

RMS application server.

Control System Error Any error that represents a control system error, such as a

missing device or loss of communication with a device.

Network Error Any network related error. These would most commonly

be associated with loss of communication with devices

that communicate via IP.

Security Any security related issue. It might be appropriate to

classify issues that might normally be classified as Control

System or Network errors as Security issues instead. This

might include a touch panel going offline or loss of

communication with a projector depending on the physical

security of these devices.

Equipment Usage Any issue that does not require repair or maintenance and

that is mainly used for status.

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AMX RMS CODECRAFTER Informações Técnicas Página 51