
Appendix D: Manually Removing & Moving Licenses
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RMS Enterprise - Installation Guide
8. Copy and paste the Permissions Ticket code received from AMX Customer Support into the Permissions
Ticket text field. Assuming the entered code is valid, this enables the Next button.
9. Click Next to prompt the license server to validate the Permissions Ticket code, and return a revocation
verification ticket if the permission ticket matches. The Revocation Verification Ticket code is provided in
the License Revocation Verification Ticket dialog (FIG. 163):
10. Click the Copy License Information to Clipboard link, paste the Revocation Verification Ticket code in
an email, and send it to Customer Service for revocation.
11. After the revocation verification ticket code has been sent to Customer Service, click Next to proceed to
the AMX License Return dialog (FIG. 164):
FIG. 162 AMX License Manager - License Revocation Permissions Ticket
FIG. 163 AMX License Manager - License Revocation Permissions Ticket
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